CLIENT SUPPORT EXECUTIVE - TEMP TO PERM

DERBY CITY

SALARY - £11.44 PER HOUR

TEMP TO PERM

MUST PASS A FULL ENHANCED DBS CHECK

We are on the lookout for dedicated individuals to assist our client as the business grows. This position presents an excellent chance to accumulate experience across diverse domains.

This temporary to permnant role offers a fantastic opportunity to make a meaningful contribution to their team. If you crave a vibrant work atmosphere where personal and professional growth is encouraged, this role could be an ideal match for you.

Responsibilities:

- Managing inbound calls directly from clients

- Evaluating client requirements during each call

- Directing clients to the appropriate department or team member for seamless service continuation

- Recognising client patterns and pinpointing areas for enhancement

- Stepping in for our Front of House team whenever necessary

- Taking charge of departmental and personal Key Performance Indicators (KPIs)